We currently offer free and paid shipping to all supported countries. Exclusions may apply, which you will be notified of. Please allow 1 to 4 weeks for delivery; however, for reasons out of our control (such as weather, etc.) some products may take a little longer.
We currently only use standard delivery. (exceptions may apply)
Order processing times (this is before orders are shipped) may vary but are usually between 3 and 6 days.
Large orders may require longer processing times.
We will email you the shipping information after your order have been shipped out.
We provide a tracking number for free for standard shipping.
Delivery times are based on week days, orders ship from Monday to Friday.
Delivery excludes holidays, Saturdays and Sundays.
No guarantee can be given for delivery times, as some delays are beyond our control.
Any customs, tax or import duties are charged once the parcel reaches its destination country.
Customers are solely responsible for all custom duties and taxes, these costs are not part of the purchase price or delivery charges.
Customs policies and charges differ from country to country, it is your own responsibility to determine custom duties and taxes in your own country.
We are not responsible for any delays caused by any customs office or postal delivery/carrier offices.
Please provide a physical address as all parcels need to be signed for.
If you want to place a large order above a weight of 10Kg's, please contact us to inquire whether any additional delivery charges may be required.
Please contact us at firstname.lastname@example.org should you require any additional information on any matter, or if you require faster shipping (additional costs may apply).
Estimated shipping periods:
United States and Canada Standard Delivery Time: 12 to 30 days
United Kingdom and Europe Standard Delivery Time: 20 to 40 days
South American Countries Standard Delivery Time: 25 to 50 days
Austrailia Standard Delivery Time: 14 to 35 days
Other Standard Delivery Time: 25 to 50 days